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The ultimate Guide to Choose a Software Development Agency in UK

Posted By Praveen Joshi on 28 April 2020
The ultimate Guide to Choose a Software Development Agency in UK


If you’ve reached the point where you’re looking to hire a software development agency UK, it's time for some research. Finding the right software development agency requires attention to some finer points.

A lot of times, people only look at portfolios and costs. However, there are some finer points to consider in finding the agency that’s right for you and your project. Software Development Solutions are not a monolith, and there are some very relevant factors to consider. 

This guide is aimed at creating a better understanding for choosing a software development agency. 

Define Your Goals And Do Your Research

Ideally, you should know plenty about software development before hiring an agency. However, having a good idea of what to expect is sufficient. As I said, software development is not a monolith and agencies often specialize in technologies. 

Software can be developed in more ways than one, but in many cases, a specific solution could be superior to the other. Doing your research should provide information to understand what technology should be used. 

Do keep your ears open to agency suggestions as well, they have experience and are likely making an educated pitch. 

The internet and its wealth of information are easily accessible to all of us. Use this resource! 

Request Referrals From People You Know

Do you know someone who has previously hired an agency for bespoke software development solutions? Talk to them and see if they can refer a competent agency for your use. 

This is a great way to get legitimate reviews and find potentially suitable agencies. In a way, they have already been vetted by the people you know. This considerably cuts down on the time you’ll spend looking for an agency. You’ll still have to spend time doing due diligence and research, but this way is better than going in blind. 

Also, look for reviews and referrals at neutral locations that offer impartial reviews. Good reviews can be excellent recommendations. How an agency reacts to bad reviews (if any) shows their professionalism. 

Check Agency Portfolios

Agency portfolios highlight the work previously done by the agency or some projects they wish to highlight. Looking at their portfolio will give you an idea of what the agency delivers. Portfolios show the working of the agency, expectations from the final product, and the quality of what they deliver.

 Going through the portfolio can also be seen as a mirror of their past successes and work ethic. You’ll also be able to see if the agency has experience with projects like yours and how it was completed. 

Ask For An Estimate

Software projects have a horrible habit of going over-budget or taking more time than previously thought. Ask for an estimate on cost and project delivery date. It is fruitful to discuss the course of action if the project is delayed or goes over-budget.

and the nearshore outsourcing company you choose should be on the same page on budget and time requirements. It helps to shop around a bit to get the best price. However, keep in mind quality software development agencies don’t come for cheap. Have a reasonable budget and avoid pitches that go overly cheap. If it sounds too good to be true, it probably is! 

Ask Questions And Check Communication Skills

Hiring a software development agency UK is hiring in a mature market. You expect quality, value, professionalism, and you’re paying for all of these. Software projects can take a fairly long time to complete. The agency must be able and willing to clearly communicate details on project progress. 

Many agencies use a hybrid model. Some developers and designers will be in the UK, while a fair part of the team could be offshore. This can create some delays in relaying progress. Businesses usually have a good model to manage these differences in time zone and associated delays. 

Discuss all relevant details like the scope, timeline, and expectations of the project. Ask about the agency’s experience, skill, and how they intend to manage the project. Ask questions to your heart’s content. Everything listed here, and everything in the contract. This will clear every detail and you and the agency can be on the same page. You’ll also see how well the agency fares with communication skills. 

Talk About Security, Safety, And Ownership

In the world of Harry Potter, goblins believe they own everything they make. Humans who paid for it, merely rent the product from goblins. Or so the goblins believe. 

While the real world doesn’t have all that magic, there are quite a few goblins running around. Be absolutely clear that you own the product and everything else that goes into developing it. It’s a bummer to see your idea being used for competing products as well.

Your information, idea, and product should be safe. Hiring an agile software development company doesn’t give it the authority to share the idea or the software with other clients. Be very clear on this and have ownership rights explicitly mentioned in the contract. 

Security and safety also cover the deployment and use of the software. Make sure the agency tests the software for vulnerabilities, bugs, and risks. 

After-Development Support

After-development support is a big reason for hiring locally and in a mature market. Since you’re hiring a software development Company, you should consider adding a clause for after-development support. The scope will define the budget of the project, but keeping development support can be important. 

As an example, this can include troubleshooting and fixing problems in the software when and if they pop up. Future updates, management, and handling related infrastructure can also be a part of this approach.

Praveen Joshi

Praveen Joshi

Praveen is a seasoned IT Solutions Leader and Director at RSK Business Solutions, a technology-driven IT Consulting Company that specializes in Bespoke Software Development, Agile Consulting, Mobile App Development, Smart Sourcing, and much more. For the last 17 years, he has been delivering quality custom IT solutions that help businesses achieve their goals.

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