Construction Competency Manager

Web-based competency management solution for National Grid to help them manage their contractors / sub-contractors more effectively.

Project Scope

National Grid Property & Holdings were looking for an online / web-based management portal to help them manage and fulfil their legal obligation under the CDM regulations to only engage with competent contractors. Specifically, they were looking for a self-managed system with access to all potential contractors or sub-contractors. They wanted to move away from manual paper-based system which slowed down the entire process of approving the contractors, towards a more transparent and online system.

Methodologies Used

As we form part of the RSK Group, our EHS technical consultants provide CDM co-ordination support services. We collaborated with the specialists in the EHS team to work out a detailed process/work-flow.

We developed a web-based portal with distinct access type. This tool was developed using ASP.NET technologies and Microsoft SQL Server as back-end database. The entire project was managed using agile methodologies. The technical team at RSK Business Solutions worked closely with the EHS specialists at RSK Group as part of the design process. This ensure we are not just delivering a technical solution to National Grid, but also maintained the consistencies and checks required for successful compliance of the CDM legislations.

Final Deliverable

The Competency management system has been live in the production environment for over 5 years now.

This includes the online health and safety assessment templates, live record of contractor competencies and fully transparent completion, submission and approval processes.

The automated email reminders issued by system ensures all parties can take appropriate actions to maintain their competence. Also included is ranking system for contractor competence based on uniform scoring mechanism.


Andrew Kinsey

Sustainability Director | MACE

“The Sustainability and Environmental Risk Management System (SERMS) written by RSK Business Solutions Ltd was adopted and deployed by MACE and is now used on all UK construction projects. The system advises and guides our project managers through the complex legal compliance issues that come with large construction projects taken on by MACE. Recently, the system has been adapted for the global market and has been well received. RSK Business Solutions Ltd adopt a consultative approach which is backed by a fundamental understanding of construction and environmental domains which set them apart from other software suppliers.”

Ken Francis

Company Director | Glenfield Software

“Glenfield Software have called upon RSK Business Solutions Ltd (RSK BSL) to provide technical offshore resources to increase the capability of our development team within busy periods or for larger projects. RSK BSL have proved to be a flexible and reliable supplier of offshore development. Specifically they successfully supported us develop a native iOS mobile application for one of our high end retail clients. We would be happy to use RSK BSL in the future”

Richard Robertson

Business Development Director | CADLine

“We have been working with the outsourcing team at RSK Business Solutions for over 5 years now. Their technical team continues to develop our .Net, GIS and Bing map development tasks. They have the right mix of technical and communication skills for the job. – I would not hesitate in recommending them to anyone…a first class software outsourcing partner!”


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